Gastroenterology CRM Built for Screening Volume and Procedure Coordination
Gastroenterology practices live on three engines: screening colonoscopy volume, procedure coordination, and chronic disease management. Velant captures every screening inquiry in seconds, runs the entire prep workflow so patients arrive prepped, and surveils high-risk patients on the right schedule.
Grow colonoscopy volume and surveillance recall
Book a walkthrough — see the GI workflow from screening inquiry through 10-year surveillance recall.
Capture every screening colonoscopy inquiry in seconds
Screening colonoscopy is the single largest revenue line for most GI practices. The conversion battle is at the inquiry — patients comparing 3-5 practices for their first colonoscopy go with whoever answers first and walks them through the workflow clearly. Velant answers every screening call in under 5 seconds.
- AI Voice Agent: every screening inquiry answered in under 5 seconds
- AI Lead Follow-up SMS: every form-fill answered in under 30 seconds
- Real-time insurance verification with screening vs. diagnostic coding clarity
- AI Booking Agent: self-scheduling for screening colonoscopy via SMS
- Closed-loop attribution from search to booked procedure
Colonoscopy prep workflow that actually gets patients prepped
Inadequate bowel prep cancels 5-15% of colonoscopies — a massive revenue and capacity hit. Velant runs the full prep workflow automatically: scheduling-day instructions, 7-day diet prep, 24-hour clear liquid, prep dose timing, and arrival logistics. Multi-channel reminders ensure the patient actually follows the protocol.
- Day-of-scheduling: dietary restrictions and medication review
- 7-day prep: low-fiber diet reminder
- 24-hour prep: clear liquid + prep dose timing
- 4-hour reminder: split-dose timing
- Day-of-procedure: arrival time, transportation, anesthesia clearance
Surveillance recall that prevents cancers
Patients with polyp history, IBD, or family history of colorectal cancer need surveillance colonoscopies on specific intervals (3 / 5 / 10 years). Most GI practices miss 30-40% of recommended surveillance because the recall workflow is manual. Velant runs USMSTF-aligned surveillance schedules automatically.
- USMSTF surveillance interval tracking per patient
- Polyp-history-driven recall (high-risk vs. average)
- IBD surveillance protocols (annual / biennial)
- Family history flagged for earlier screening
- Multi-channel escalation: SMS → email → AI call when overdue
Built for solo GI, multi-physician groups, and ASC integrations
Velant's unlimited-user pricing fits independent GI practices, multi-physician groups, and GI divisions inside multi-specialty practices. Per-physician scorecards, per-location and per-ASC pipelines, group rollup with shared patient records.
FAQs
What is gastroenterology CRM software?
Gastroenterology CRM software handles screening colonoscopy capture, procedure prep workflows, surveillance recall, real-time insurance verification with screening vs. diagnostic clarity, and closed-loop attribution. Velant runs all of this on one HIPAA-compliant platform.
Can Velant reduce colonoscopy prep failures?
Yes. Practices using Velant's structured prep workflow typically see prep-failure cancellation rates drop from 10-15% to under 5%. Multi-channel reminders at each prep milestone are the difference.
Does Velant clarify screening vs. diagnostic colonoscopy billing?
Yes. Velant runs real-time 270/271 eligibility with screening-vs-diagnostic differentiation, surfaces patient out-of-pocket clearly, and uses correct modifiers (33, PT) on 837P claims.
How does Velant handle surveillance recall?
Velant tracks each patient's polyp history, family history, and last colonoscopy date, runs USMSTF-aligned surveillance schedules automatically, and escalates overdue patients across SMS, email, and AI voice.
How much does Velant cost for a GI practice?
Velant Core is $99/mo unlimited users. AI Advanced ($499/mo) adds AI Voice Agent + AI Booking Agent. A typical GI practice runs $400-$1,000/month total — paid back many times by improved screening capture and surveillance recall.
Is Velant HIPAA-compliant for GI workflows?
Yes. BAA available, role-based access, audit logs, encrypted communications, TCPA-aware messaging, and HIPAA-aligned telephony for clinical conversations.