Oncology CRM Built for Referrals, Coordination, and Survivorship
Oncology practices coordinate the most complex patient journeys in medicine — multi-specialty referrals, treatment milestones, survivorship monitoring. Velant captures every referral in seconds, runs treatment coordination workflows, and keeps survivors engaged in long-term surveillance care.
Coordinate the most complex patient journey in medicine
Book a walkthrough — see the oncology workflow from referral receipt through survivorship surveillance.
Capture every referral the moment it arrives
Oncology referrals are time-sensitive. A newly diagnosed patient cannot wait 3 days for a callback. Velant captures every inbound referral — fax, phone, portal, EHR — and routes immediately to the right intake coordinator with full clinical context, while running automated patient outreach within minutes.
- Inbound referral capture from fax, phone, EHR, portal
- Auto-routing to disease-site-specific intake (breast, GI, GU, heme, thoracic)
- AI Lead Follow-up SMS: patient outreach within minutes of referral receipt
- Insurance + prior auth verification at intake
- Acuity-based triage flagging for urgent vs. routine
Treatment milestone coordination across the patient journey
An oncology patient touches medical onc, radiation onc, surgery, imaging, pathology, infusion, social work, and survivorship over months or years. Velant runs the entire journey as a coordinated workflow with milestone-aware reminders, multi-disciplinary scheduling, and patient-facing prep instructions.
- Multi-disciplinary tumor board scheduling and prep
- Chemo cycle scheduling with lab + pre-medication reminders
- Radiation simulation and treatment day workflows
- Imaging surveillance scheduling per disease-specific guidelines
- Patient-facing prep instructions for each visit type
Survivorship recall — the volume most practices leave on the table
Cancer survivors need long-term surveillance: imaging, labs, clinical exams. Practices that don't run systematic survivorship recall lose patients to other systems and miss recurrences. Velant runs disease-site-specific surveillance schedules automatically — NCCN-aligned timing, multi-channel reminders, warm handoff to coordinators.
- Disease-site-specific surveillance schedules (NCCN-aligned)
- Anniversary-timed personalized recall
- Multi-channel escalation: SMS → email → AI call
- Recurrence flag workflows on missed surveillance
- Long-term toxicity monitoring (cardio-oncology, endocrine)
Built for community oncology, academic groups, and integrated networks
Velant's unlimited-user pricing fits community oncology practices, academic medical center divisions, and integrated cancer center networks. Per-physician scorecards, per-location pipelines, network rollup with shared patient records.
FAQs
What is oncology CRM software?
Oncology CRM software handles referral capture, treatment milestone coordination across multi-specialty teams, survivorship surveillance recall, real-time insurance and prior auth verification, and closed-loop attribution. Velant runs all of this on one HIPAA-compliant platform.
Can Velant integrate with oncology EHRs?
Velant handles the entire pre-visit, coordination, and recall workflow. It runs alongside oncology-specific clinical EHRs with bidirectional record sync. The clinical record stays in the EHR; the patient journey and coordination workflow run in Velant.
How does Velant handle prior authorization for oncology drugs?
Velant flags every regimen requiring PA, captures payer-specific requirements, tracks submission and approval status, and surfaces patient impact (treatment delay risk) on each unresolved PA. Tight loop between intake, scheduling, and authorization.
Does Velant track survivorship surveillance per NCCN guidelines?
Yes. Velant ships with disease-site-specific surveillance templates (breast, colorectal, lung, prostate, lymphoma, melanoma) aligned to current NCCN follow-up recommendations. Each patient gets the appropriate schedule from completion of active treatment forward.
How much does Velant cost for an oncology practice?
Velant Core is $99/mo unlimited users. AI Advanced ($499/mo) adds AI Voice Agent + AI Booking Agent. A typical oncology practice runs $500–$1,500/month total — paid back many times by recovered survivorship volume and referrer retention.
Is Velant HIPAA-compliant for oncology?
Yes. BAA available, role-based access, audit logs, encrypted communications, TCPA-aware messaging, and HIPAA-aligned telephony for clinical conversations involving sensitive oncology context.