For healthcare intake, admissions, and marketing teams

Velant is live. HIPAA-compliant
AI CRM for healthcare lead tracking, calls, and follow-up.

Unlimited users • Pay only for usage • Built for time-sensitive leads

Velant product dashboard

The gaps

Healthcare loses leads in the gaps.

Disconnected intake channels create blind spots between the first click and the booked appointment.

The result: missed leads, higher costs, and slower growth.

  1. Leads arrive fast—follow-up doesn’t.

  2. Calls, texts, forms, and ad platforms don’t talk to each other.

  3. Teams can’t track what’s working—so budget gets wasted.

One system fromClicksCommunicationConversion

Velant is an AI-powered CRM built for healthcare growthcombining communications, lead tracking, automation, and reporting in one platform.

The Velant workflow

Watch a lead move through Velant.

From first click to reporting — every stop on the journey, automated.

  1. Step 01

    Click / Ad / Form

    A lead arrives from a click, ad, or form submission. Source and intent data are captured immediately.

    Lead submission from ad click
  2. Step 02

    Call / SMS

    Outbound call and SMS outreach begins right away. The lead is acknowledged and routed to the right owner.

    AI outbound message
  3. Step 03

    AI Monitoring

    AI watches for replies and engagement signals across channels. It keeps the thread active without manual polling.

    AI monitoring dashboard
  4. Step 04

    Follow-up Workflow

    If there is no response, a timed follow-up sequence starts. Messaging stays consistent and compliant.

    Velant AI follow-up sequence
  5. Step 05

    Client Re-engages

    The client re-engages and the workflow elevates them to the team. Handoffs are clear and tracked.

    Client re-engagement notification
  6. Step 06

    Appointment / Admissions

    Scheduling and admissions are coordinated in one flow. Next steps are confirmed and documented.

    Appointment scheduled
  7. Step 07

    Lead Matrix Reported

    Outcomes roll up into reporting for visibility and ROI tracking. The lead matrix stays current.

    Velant KPI dashboard

Convergence

Stop juggling 8 tools to manage one lead.

Most practices stitch together a CRM, an EHR, a phone system, an SMS tool, and a stack of spreadsheets — then wonder why follow-ups slip. Velant collapses all of it into one timeline your team and your AI both work from.

Without Velant

Multiple Platforms · Multiple logins · 0 Unified view

SMS ProviderTexts only
Generic CRMNo clinical context
EHR SystemCharts only
Phone SystemCalls only
Insurance & BillingManual claims
Email PlatformMarketing blasts
Google AdsPaid traffic
Meta AdsSocial paid
Zap-style AutoBrittle webhooks
Insurance VerificationManual checks

Messages in one app. Notes in another. Charts somewhere else. Your team is constantly switching tabs just to keep up.

With Velant

One platform · one login · 100x efficiency

Velant
Live
Opportunity Pipeline
Smart scoring
AI Lead Follow-up
Advanced nurture
Smart Transcription
Auto call notes
Smart Note Taking
AI summaries
Messaging
SMS texts
Phone Calls
Inbound · Outbound
Email
Threaded inbox
EHR
Charts · Records
Team Chat
Internal threads
Appointment Scheduling
Auto-book slots
Reporting
ROI dashboards
Insurance & Billing
Eligibility · Claims

Your team focuses only on what matters, while Velant works behind the scenes to turn leads into real revenue and simplify your day-to-day.

What unification actually buys you

12hrs / week
Saved per coordinator

No more chuckling between multiple apps just to get by the day — everything happens in the same platform.

<30seconds
From lead to first response

AI sees the full context — lead history, lead sources, insurance — the moment someone engages.

0missed
Lead Follow Ups

Every lead lands in the same timeline and if a lead slips up, Velant picks up automatically.

The Velant journey

Every scroll is a chapter in the patient acquisition story.

Velant connects each step into one flowing narrative, so teams never lose context from first click to lifetime value.

Nothing Slips.Everything Converts Automatically.Advanced AI Follow-Ups.SEO Content from Objections.Enterprise-Ready Controls.
01CUSTOM CRM + WORKFLOW ENGINE

Custom CRM. Built for Your Workflow.1

Build forms, fields, and automations that match your process—so leads move seamlessly from first click to reported outcomes.

01Capture
02Engage
03Convert & Report
  • Custom forms & fields
  • Workflow Studio automations
  • Dashboards & team reporting
1. Available on Enterprise Packages Only
Custom CRM & Workflow Engine
DashboardsAutomationsWorkflows
Custom Forms
Jun 8
Field Builder
Jun 9
Workflow Studio
Jun 10
CRM Blueprint
Jun 11
02Lead Tracking

Lead Tracking & Source Attribution

See every channel, every touch, and every source in one view.

  • Track every phone call source + online application
  • Track every landing page
  • Filter spam
  • Offline conversion uploads (Growth+)
Velant dashboard view
03Conversations

Conversations (Unified Inbox)

Keep every communication, document, and record tied to the lead and owner.

  • SMS, WhatsApp, and Email in one thread
  • Inbound and Outbound document history.
  • Shared team inbox + internal notes
  • Advanced AI responses
Velant AI monitoring
04Calling

Calling & AI Notetaking

Call from desktop or mobile with AI notetaking and lead linking to make workflows easier.

  • Built-in dialer + mobile app2
  • Call recording + AI notetaking
  • Searchable transcripts
  • Missed-lead visibility + faster handoffs
2 - Available on AI Advanced and Enterprise packages only
Velant call summary notes
05Pipelines

Pipelines, TasksOwnership

Move leads through intake with clear stage ownership.

  • Intake pipeline stages + opportunity cards
  • Tasking and next-step ownership
  • Clear visibility into current stage of the lead
Velant opportunities dashboard
06Automations

Automations & Workflows

Trigger follow-ups and rules without manual effort.

  • Multi-step workflows with delays + branching
  • Quiet hours + escalation
  • Automated advanced AI content creation based on objection
Velant AI monitoring
07Reporting

Reporting & KPI Dashboards

Understand ROI, response speed, and funnel health.

  • Cost per lead / conversion visibility
  • Conversion rate + funnel performance
  • Response time, talk time, texts
  • Track team performance and individual performance
  • Track anything with custom widgets and custom dashboards
Velant reporting dashboard
08Documents

Documents & Clinical Notes Workspace2

Capture intake details and clinical notes in one workspace.

  • Form builder + templates
  • Clinical notes + sign/lock
  • Send secure links via email + sms
  • Custom Workspaces and Notes1
1. Available on Enterprise Packages Only2. Available only on AI Advanced and Enterprise Packages Only
Velant client notes

Insurance Billing

File Claims. Get Paid Faster.

Submit 837P claims, verify eligibility in real time, and auto-reconcile ERA/835 payments—all without leaving Velant.

  • Electronic claim submission + resubmissions
  • Real-time eligibility checks (270/271)
  • ERA / 835 auto-retrieval + reconciliation
  • Patient statements + payment matching
Available on AI Advanced and Enterprise$99/mo add-on for Core & AI Pro

Your team can work from anywhere.

AI Pro and Enterprise include mobile calling + texting so staff can respond instantly on the gowithout losing track or accountability.

Always connected. Convenient access.

Why Velant

See How Velant Compares

The only all-in-one platform built for healthcare marketing + operations.

Pricing view

HIPAA-Compliant CRM

VelantIncluded
SalesforceIncluded
HubSpotNot included
GHLNot included
Legacy EHRNot included

Built-in EHR / Patient Records

VelantIncluded
SalesforceNot included
HubSpotNot included
GHLNot included
Legacy EHRIncluded

AI Call Scoring + Summaries

VelantIncluded
SalesforceNot included
HubSpotNot included
GHLNot included
Legacy EHRNot included

Integrated Telephony + SMS

VelantIncluded
SalesforceNot included
HubSpotNot included
GHLIncluded
Legacy EHRNot included

Closed-Loop Attribution

VelantIncluded
SalesforcePartial
HubSpotIncluded
GHLPartial
Legacy EHRNot included

AI Content Generation

VelantIncluded
SalesforceNot included
HubSpotIncluded
GHLNot included
Legacy EHRNot included

Mobile Intake App

VelantIncluded
SalesforceNot included
HubSpotNot included
GHLNot included
Legacy EHRNot included

Smart Lead Nurturing

VelantIncluded
SalesforceAdd-on
HubSpotAdd-on
GHLIncluded
Legacy EHRNot included

Custom AI per Specialty

VelantIncluded
SalesforceNot included
HubSpotNot included
GHLNot included
Legacy EHRNot included

Real-time Eligibility Checks

VelantIncluded
SalesforceNot included
HubSpotNot included
GHLNot included
Legacy EHRPartial

Pricing

Velant
$99–$499/mounlimited users
Salesforce
$325+/user/mobilled annually
HubSpot
$200+/seat/moseat-based pricing
GHL
$297+/accountunlimited users
Legacy EHR
$200+/provider/moper provider

Ready to replace your patchwork stack?

Book a Demo

PLANS & ACCESS

Unlimited users. Investment scales with usage.

One-time implementation investment: $1,000 (onboarding + configuration).

MonthlyAnnual (best value)

Core

$99/month

Unlimited users • 5 tracking numbers included

  • Dynamic tracking (DNI)
  • Web forms + UTM/GCLID
  • Unified inbox (calls + msgs)
  • Pipeline stages + tasks
  • KPI dashboards + attribution
Request demo

AI Pro

$299/month

Unlimited users • 10 tracking numbers included

  • Everything in Core
  • Multi-step workflows
  • Quiet hours + escalation
  • DNC / opt-out management
  • Offline conversion uploads
Request demo
Recommended

AI Advanced

$499/month

Unlimited users • 20 tracking numbers included

  • Everything in AI Pro
  • AI call summaries + scoring
  • Next-Step Coach
  • Transcript search + redaction
  • Clinical notes & forms
  • EHR + billing INCLUDED
Request demo

Enterprise

Customtalk to sales

Unlimited users • Custom tracking numbers included

  • Everything in AI Advanced
  • SSO / SAML + compliance
  • Multi-location governance
  • Custom tracking # pools
  • Priority SLA + dedicated CSM
  • EHR + billing INCLUDED
Request demo

Calls

10¢ / min

SMS

5¢ / msg

MMS

8¢ / msg

Extra numbers

$3 / mo each

You only pay for what you use.

Powered by Claim.MD

EHR + Insurance Billing Suite

Included with AI Advanced & Enterprise. Available as a $99/mo add-on to Core & AI Pro.

Flat rate · Unlimited providers · Unlimited admin/billing staff

What's included$99/mo add-on
  • Insurance billing workflow (patients, policies, claims)
  • Electronic claim submission (837P) + resubmissions
  • ERA / 835 auto-retrieval + reconciliation
  • Real-time eligibility checks (270/271)
  • Payer enrollment + claim appeals
  • Patient statements + payment matching
  • Clinical notes & forms
Usage-based ratesPay-per-use
Electronic claims (837)$0.14 / claim
ERA / 835 retrieval$0.14 / ERA
Eligibility checks$0.10 / check
Payer enrollment$25 / enrollment
Claim appeals$5 / appeal

All usage billed monthly based on actual consumption. No minimums, no surprises.

Compare plans

Review every plan feature, from tracking coverage to AI guidance.

Designed for single-location teams starting with tracking.

Unlimited usersIncluded
Tracking numbers included5
Dynamic tracking (DNI)Included
Web forms + UTM/GCLIDIncluded
Unified inbox (calls + msgs)Included
Pipeline stages + tasksIncluded
KPI dashboards + attributionIncluded
Multi-step workflowsNot included
Quiet hours + escalationNot included
DNC / opt-out managementNot included
Offline conversion uploadsNot included
AI call summaries + scoringNot included
Next-Step CoachNot included
Transcript search + redactionNot included
Clinical notes & formsNot included
EHR + billing INCLUDED$99/mo add-on
SSO / SAML + complianceNot included
Multi-location governanceNot included
Custom tracking # poolsNot included
Priority SLA + dedicated CSMNot included

FAQs

Is Velant HIPAA compliant?

Velant is built for HIPAA-aligned workflows and includes enterprise-grade options (SSO/SAML + Compliance Pack) for organizations with stricter requirements.

Do we need to replace our EHR?

No. Velant focuses on lead tracking, communications, follow-up, and performance reporting—so your EHR doesn’t have to do sales and marketing.

Can we track leads from Google Ads and Meta?

Yes—Velant captures source data (DNI, UTMs, GCLID/FBCLID) and supports offline conversion uploads on Growth+.

Do you support multiple locations?

Yes—Enterprise is designed for multi-location teams with advanced tracking number capacity and governance.

What’s included in the setup fee?

Configuration, onboarding, and initial setup so your system is ready for real operations—tracking, workflows, and reporting included.

Do you have a mobile app?

Yes—AI Pro and Enterprise include mobile calling + texting so staff can respond instantly on the go—without losing track or accountability.

Who is Velant best suited for?

Velant is built for healthcare organizations, multi-location clinics, and high-volume lead teams that need faster response times, better attribution, and clear visibility into calls, messages, and follow-ups.

Is Velant a CRM or an EHR?

Velant is a CRM platform focused on lead management, communication, and workflow execution. It is not an EHR and is designed to complement—not replace—your clinical systems.

Does Velant support role-based access?

Yes. Velant uses role-based access controls so administrators, managers, and staff only see what they are permitted to access.

Can Velant track phone calls as leads?

Yes. Velant supports call-based lead tracking, allowing you to associate inbound and outbound calls with leads and measure outcomes.

Does Velant support call attribution?

Yes. Velant is designed to help attribute calls and form leads back to marketing sources such as Google Ads, Meta, and other campaigns.

Can Velant handle high call and lead volume?

Yes. Velant is built on scalable infrastructure and is designed for teams handling large volumes of inbound leads and calls.

Does Velant work for multi-user teams?

Yes. Velant supports multiple users with ownership assignment, activity tracking, and team-level visibility.

Can Velant automate follow-ups?

Velant supports structured follow-up workflows, and AI-powered automation features are planned to reduce manual work.

Does Velant provide reporting and analytics?

Yes. Velant provides visibility into lead status, response activity, and performance metrics, with expanded reporting planned.

Is Velant cloud-based?

Yes. Velant is a cloud-based platform hosted on modern infrastructure, requiring no on-premise servers.

How long does onboarding take?

Onboarding time varies by complexity, but most teams are set up quickly once lead sources, users, and workflows are defined.

Does Velant support custom workflows?

Yes. Velant is designed to adapt to your existing workflow rather than forcing rigid processes.

Can Velant integrate with third-party tools?

Velant is built to integrate with marketing, communication, and analytics tools commonly used by modern teams.

How do we get started with Velant?

The best way to get started is to book a demo, where we review your workflow, lead sources, and goals before setup.

Get started

Stop leaking leads.Start converting them.

See Velants tracking, inbox, pipeline, and AI follow-up working together in one place. Well tailor the demo to your workflow.

Fast replyNo pressureTailored to your workflow
Direct linegrow@velant.aiHealthcare intake, admissions & marketing teams.

Please do not include any protected health information (PHI) in your request.