Healthcare CRM Built for New York Practices
New York has the most heavily-regulated controlled substance prescribing environment in the US (I-STOP), strict data protection rules (NY SHIELD Act), and dense urban competition for new patients. Velant ships compliance built in and captures every NYC, Buffalo, Rochester, and Albany patient in seconds.
Capture every New York patient in seconds
Book a walkthrough — see Velant's New York workflow with I-STOP-integrated EPCS and OASAS-aligned IOP/PHP intake.
New York compliance: NY SHIELD Act + I-STOP PDMP
New York's I-STOP law requires prescribers to check the PMP (Prescription Monitoring Program) before nearly every Schedule II–V prescription — one of the strictest mandates in the country. NY SHIELD Act imposes additional data security requirements beyond HIPAA. Velant ePrescribe satisfies I-STOP inline, and the platform is built to NY SHIELD's data security standards.
- I-STOP PMP integration inline with EPCS prescribing flow
- NY SHIELD Act-aligned data security
- DEA 1311 identity proofing for New York prescribers
- HIPAA + NY State Department of Health-aligned architecture
Coverage across every New York metro
Velant runs across every New York metro with local phone numbers, DNI for paid call tracking, and metro-level reporting — NYC (all 5 boroughs), Buffalo, Rochester, Yonkers, Syracuse, Albany, and beyond.
- NYC: Manhattan, Brooklyn, Queens, Bronx, Staten Island
- Buffalo, Rochester, Yonkers, Syracuse, Albany
- Long Island: Nassau, Suffolk metros
- Hudson Valley + Westchester practices
- Local phone numbers across every New York area code
Built for New York's largest practice categories
New York has dense behavioral health, addiction treatment (OASAS-licensed), dermatology, aesthetics, concierge primary care, and specialty groups. Velant ships dedicated workflows for each — including OASAS-aligned IOP / PHP intake workflows.
- Addiction treatment + behavioral health (OASAS-aligned IOP / PHP)
- Dermatology + medical aesthetics
- Concierge primary care + membership practices
- Cardiology, orthopedics, oncology, gastroenterology
- Pain management with I-STOP PMP integration
New York Medicaid + commercial payer billing
Velant handles New York Medicaid Managed Care eligibility (270/271), 837P claims submission, ERA/835 reconciliation, and commercial payer workflows across Empire BCBS, Healthfirst, Fidelis, MetroPlus, and every major New York carrier.
FAQs
Does Velant integrate with I-STOP?
Yes. Velant ePrescribe integrates inline with New York's I-STOP PMP, satisfying the mandatory check requirement for controlled substance prescribing without portal switching.
Is Velant NY SHIELD Act compliant?
Velant is built to NY SHIELD Act data security standards — encrypted communications, role-based access, audit logs, and breach notification protocols.
Does Velant handle New York Medicaid Managed Care?
Yes. Real-time eligibility (270/271) across New York Medicaid Managed Care plans plus all major commercial New York carriers.
Can Velant support OASAS-licensed addiction treatment?
Yes. Velant ships IOP and PHP intake workflows aligned to OASAS requirements with level-of-care movement, insurance authorization tracking, and group note workflows.
How much does Velant cost for a New York practice?
Velant Core is $99/mo unlimited users. AI Advanced ($499/mo) adds AI Voice Agent + AI Booking Agent. EPCS with I-STOP integration is $75/mo per prescriber. Typical NYC practice runs $400-$1,500/month depending on volume.