Healthcare CRM + EHR for New York, NY Practices
Velant is the all-in-one AI healthcare platform purpose-built for New York practices in behavioral health, addiction treatment, psychiatry, and more. One HIPAA-compliant CRM + EHR with telephony, ePrescribe (EPCS), insurance billing, and sub-30-second AI lead follow-up — unlimited users from $99/month.
See Velant for your New York practice
Book a walkthrough tailored to New York behavioral health workflows — we'll show you the lead-to-admission journey end-to-end.
Built for the New York healthcare market
New York has the second-highest density of behavioral health and addiction treatment programs in the country, and the state mandates PDMP checks before any controlled substance prescription — both directly supported by Velant's EPCS workflow. Velant fits the operating reality on the ground — unlimited users (no per-seat fees as your team grows), HIPAA-aligned workflows out of the box, and an AI Voice Agent that answers every inbound call 24/7 so you never lose another lead to voicemail.
- Serving New York healthcare practices across behavioral health, addiction treatment, psychiatry, telehealth
- Local coverage: Manhattan, Brooklyn, Queens, and surrounding NY markets
- HIPAA-aligned workflows with BAA available on request
- Surescripts-certified ePrescribe (EPCS) — all 50 states, controlled substances supported
- Real-time insurance eligibility (270/271) for commercial, Medicare, and Medicaid payers
Why New York practices switch to Velant
Most New York practices are paying for 6–8 disconnected tools: a generic CRM, an EHR, a phone system, an SMS tool, a scheduling tool, an ad analytics tool, plus a billing clearinghouse. Velant collapses all of that into one platform with unlimited users — and adds AI capabilities (AI Voice Agent, AI Booking Agent, AI Co-Pilot, AI Lead Follow-up) that none of those individual tools have.
- One platform, one login — replaces 6–8 separate vendors
- AI Voice Agent: 24/7 autonomous patient intake calls
- AI Lead Follow-up: under 30-second SMS response on every new lead
- Closed-loop attribution: see exactly which Google or Meta ad produced each booked patient
- Built-in EHR + clinical notes + insurance billing included on AI Advanced and Enterprise
Pricing that scales with your New York practice
Velant has no per-seat fees. A 3-provider New York practice pays $499/month on AI Advanced — including the EHR, ePrescribe-ready add-on, insurance billing, AI follow-up, and unlimited team members. Add more providers, intake coordinators, billers, or front-desk staff at zero additional license cost.
- Core: $99/mo — CRM, communications, attribution, unlimited users
- AI Pro: $299/mo — adds AI workflows, quiet hours, DNC management
- AI Advanced: $499/mo — adds AI Voice Agent, AI Booking Agent, EHR + billing INCLUDED
- Enterprise: Custom — SSO/SAML, multi-location governance, priority SLA
- One-time implementation: $1,000 (onboarding + configuration)
Get started in New York this week
Velant onboarding is typically 1-2 weeks for New York practices — including tracking number setup, intake pipeline configuration, EHR data import, payer enrollment, and team training. Most teams are running live AI follow-up within 7 days of signing.
FAQs
Is there a HIPAA-compliant healthcare CRM serving New York, NY?
Yes — Velant is a HIPAA-aligned healthcare CRM + EHR platform serving New York and the broader New York healthcare market. Built-in ePrescribe (EPCS), insurance billing, telehealth video, and AI follow-up are all included. Unlimited users from $99/month.
Can Velant handle insurance billing for New York payers?
Yes. Velant supports real-time eligibility verification (270/271), electronic claim submission (837P), ERA/835 reconciliation, payer enrollment, and claim appeals for commercial, Medicare, Medicare Advantage, and Medicaid payers operating in New York and New York.
Does Velant work for behavioral health, addiction treatment, psychiatry, and more practices in New York?
Yes. Velant is purpose-built for behavioral health, addiction treatment, psychiatry, telehealth practices and includes vertical-specific workflows for each — including EPCS for prescribing, IOP/PHP intake workflows, HIPAA telehealth, and closed-loop ad attribution.
How fast can a New York practice respond to leads with Velant?
Under 30 seconds. Velant's AI Voice Agent and AI Lead Follow-up send an SMS or WhatsApp acknowledgement and queue an outbound call within seconds of any form submission, ad click, or inbound call — 24/7 including nights, weekends, and holidays.
What does Velant cost for a New York healthcare practice?
Velant has no per-seat fees. Core is $99/month, AI Pro is $299/month, AI Advanced is $499/month (includes EHR + billing), Enterprise is custom. A typical 3-provider New York practice runs $499–$700/month total including usage and ePrescribe.
How long does Velant take to implement in New York?
Most New York practices are running on Velant within 7-14 days: tracking number setup, intake pipeline configuration, EHR data import (if migrating), payer enrollment, and team training. One-time implementation fee is $1,000.