IOP Intake Software That Converts Every Lead
Intensive Outpatient Program leads cool in minutes. Velant captures every IOP inquiry from Google Ads, Meta, and referral sources — verifies insurance in real time, books the assessment, and pushes the patient record into the chart. Sub-30-second response 24/7.
Convert every IOP lead — every time
Book a walkthrough — we'll show you the IOP intake workflow from ad click to assessment booked.
Built for IOP admissions workflows
Intensive Outpatient Program intake is high-stakes and time-sensitive. A family searching for IOP placement is in crisis, comparing 3-5 facilities at once, and the first responder usually wins. Velant's AI follow-up answers in under 30 seconds with empathy, verifies insurance, books the assessment, and warm-hands-off to admissions.
- AI Voice Agent answers IOP inbound calls 24/7 — including nights, weekends, holidays
- Real-time insurance eligibility (270/271) for IOP CPT codes (H0015)
- Pre-screening qualification before the assessment is booked
- Warm handoff to admissions coordinator with full context
- Closed-loop attribution: which Google Ad or campaign produced each IOP admission
IOP-specific clinical and billing workflows
Velant's built-in EHR and billing modules are tuned for IOP and PHP code sets, group session documentation, weekly progress notes, and the documentation rhythms commercial payers require for IOP authorization and continuing care reviews.
- IOP code support: H0015 (intensive outpatient), H0035 (PHP), H0001 (assessment)
- Group session documentation with multi-patient note workflows
- Weekly progress notes with sign-and-lock
- Authorization tracking with payer-specific requirements
- Continuing care review workflows for commercial and Medicaid plans
Sub-30-second response on every IOP lead
The #1 driver of IOP admission rate is response speed. Velant's AI Voice Agent and AI Lead Follow-up respond to every inbound call, form submission, and ad click in under 30 seconds — with empathy, with insurance pre-qualification, with a real path to next steps.
- AI Voice Agent: every inbound IOP call answered in under 5 seconds
- AI Lead Follow-up: SMS within 30 seconds of every form fill
- AI Booking Agent: families can self-schedule assessments via SMS
- Quiet hours respected, TCPA-aware messaging
- 24/7 coverage — IOP leads call at midnight, Velant answers
Marketing attribution: see which ads produce real admissions
Velant ties every booked IOP admission back to the original click, ad, or referral source — Dynamic Number Insertion (DNI) on calls, GCLID/FBCLID on form submissions, offline conversion uploads to Google Ads and Meta. Marketing teams see real CPL and CPA, not vanity lead counts.
FAQs
What is IOP intake software?
IOP intake software handles the workflow from inquiry to admission for Intensive Outpatient Programs in behavioral health and addiction treatment: lead capture, insurance verification, assessment booking, intake documentation, and authorization tracking. Velant is the all-in-one HIPAA-compliant IOP intake platform with sub-30-second AI follow-up.
How does Velant compare to KIPU or Sigmund for IOP intake?
KIPU and Sigmund are clinical EHRs built for behavioral health. They handle documentation well but don't capture leads from marketing channels, don't include AI voice/text follow-up, and don't tie attribution back to ad spend. Velant adds the entire marketing + intake side of the funnel, plus its own EHR for practices that want one platform.
Can Velant handle 24/7 IOP admissions calls?
Yes. The AI Voice Agent answers every inbound IOP call 24/7 — nights, weekends, holidays — with empathy, insurance pre-qualification, and warm handoff to a live coordinator when the patient is ready to schedule the assessment.
Does Velant verify insurance for IOP authorization?
Yes. Real-time eligibility verification (270/271) runs during the intake conversation — coverage status, copay, deductible status, and any prior-authorization requirements for IOP (H0015) and PHP (H0035) codes come back within seconds.
Can Velant track which Google Ad produces IOP admissions?
Yes. Velant captures GCLID, FBCLID, UTMs, and DNI on every inbound call and form submission. Every booked IOP admission ties back to the original ad, campaign, and keyword. Offline conversion uploads back to Google Ads and Meta close the loop for paid optimization.
Is Velant HIPAA-compliant for behavioral health and SUD treatment?
Yes. Velant is built for HIPAA-aligned workflows with BAA available, role-based access, audit logs, encrypted communications, TCPA-aware messaging, and 42 CFR Part 2 considerations for substance use disorder records.