Chiropractic CRM Built for Growth
Chiropractic practices live on local search and word-of-mouth referrals — but lose 40-60% of inquiries to slow response. Velant captures every new-patient call and form, responds in under 30 seconds with AI, books the first visit, and ties every booked patient back to the source that produced them.
Book 2-3× more first visits from the same ad spend
Book a walkthrough — see the chiropractic CRM workflow from Google Local click to booked first visit.
Convert every chiropractic inquiry into a booked first visit
New chiropractic patients are usually in pain right now — they search, they call, and the first practice to answer with empathy wins. Velant's AI Voice Agent answers 24/7 in under 5 seconds. AI Lead Follow-up sends a personalized SMS within 30 seconds of any form. The result: 2-3× more booked first visits from the same lead volume.
- AI Voice Agent answers every inbound call in under 5 seconds, 24/7
- Sub-30-second SMS / WhatsApp response on every form submission
- AI Booking Agent: patients self-schedule first visits via chat
- Pre-screening for adjustment-only vs. soft-tissue vs. PI cases
- Closed-loop attribution from Google Local, Maps, Meta Ads
Built for chiropractic billing and care plan workflows
Velant supports the CPT code set most chiropractic practices use — 98940/98941/98942 (CMT codes), 97140 (manual therapy), 97012/97014 (modalities), and the full E&M code set for new patient and follow-up visits. Real-time insurance eligibility includes chiropractic benefit verification.
- Chiropractic CPT codes: 98940, 98941, 98942, 97140, 97012, 97014
- Care plan templates with visit-count tracking and progress notes
- Personal injury / auto liens workflow with attorney communication tracking
- Real-time chiropractic benefit verification (270/271)
- Cash-pay membership plan support with recurring billing
Marketing attribution chiropractors actually need
Chiropractic practices invest heavily in Google Local Service Ads, Maps SEO, Facebook neighborhood targeting, and direct mail. Most have no idea which channel actually produces patients vs. tire-kickers. Velant ties every booked first visit back to the original source.
- Google Local Services Ads call tracking with DNI
- Google Maps / GMB attribution
- Meta Ads click ID (FBCLID) capture
- Direct mail tracking with dedicated numbers
- Referral source tagging — who sent this patient
Multi-location chiropractic groups + DC ownership
Velant's unlimited-user pricing and multi-location governance work for solo DCs, mid-size groups, and franchise / DSO operations. Each location runs its own pipeline and KPI dashboard, with rollup reporting at the group level.
FAQs
What is chiropractic CRM software?
Chiropractic CRM software handles the workflow from new-patient inquiry to booked first visit: lead capture from Google Local, Meta, and the website; AI follow-up in seconds; benefit verification; first-visit booking; and attribution back to the source that produced the patient. Velant is the all-in-one chiropractic CRM with AI Voice Agent, AI Booking Agent, and integrated billing.
Does Velant integrate with chiropractic EHRs like ChiroTouch, Jane App, or Genesis?
Velant handles the entire pre-patient workflow: lead capture, AI follow-up, benefit verification, booking. Once the patient is booked, the record can push into your clinical EHR for charting and SOAP notes. Many chiropractic practices ultimately consolidate onto Velant's built-in EHR for simplicity.
Can Velant verify chiropractic insurance benefits in real time?
Yes. Velant's real-time eligibility verification (270/271) covers chiropractic benefits including visit-count remaining, copay, deductible status, and any preauthorization requirements before the booking is confirmed.
How much does Velant cost for a chiropractic practice?
Velant Core is $99/mo unlimited users. AI Pro ($299/mo) adds AI workflows. AI Advanced ($499/mo) adds the AI Voice Agent and AI Booking Agent. Plus usage-based call and SMS rates. A typical small chiropractic practice runs $120–250/month total.
Does Velant handle personal injury (PI) cases?
Yes. Velant tracks PI cases with attorney communication, lien documentation, settlement status, and visit-count progress. Custom pipeline stages for new injury → treatment → MMI → settlement.
Is Velant HIPAA-compliant for chiropractic practices?
Yes. Velant is built for HIPAA-aligned workflows with BAA available, role-based access, audit logs, encrypted communications, and TCPA-aware messaging.